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20|20 Business Management's programme is aimed at addressing team leader and first-line manager development challenges in organisations today. Programmes can consist of up to 20 units, or individual units can be taken on their own to target specific requirements, potentially building into a comprehensive overall programme. Each of the units, or groups of units, can be supported by a challenging one day workshop, and comprise a range of self-study resources to suit different learning styles.
Each unit is accompanied by an application guide, which contains concise and relevant management theories, short case studies, practical advice, check lists and actions plans. This provides a foundation from which the delegate can develop their skills and confidence as a team leader – applying each lesson to increase learning and deliver early returns within their teams.
Workshops introduce key management ideas and theories from logically grouped study units and also encourage inter-departmental collaboration and action planning. It provides a valuable opportunity to discuss how new concepts can be applied in the workplace.
Target Audience
The programme is aimed at first line managers and is designed to provide a guide to best practice for those new to management.
Developed by subject-matter experts, the course materials can be delivered in a flexible blended learning format, from self-study through to workshop-based programmes, delivered in-house or by 20|20 facilitators.
Overview
Programmes are designed around the needs of the organisation, using a blended learning approach to meet individual and organisational learning objectives in a flexible way.
For those wishing to pursue a Certificate in Team Leading, an accreditation option is available. Alternatively the materials can be used to support ILM, CMI and other management vocational qualifications at levels 3, and 4.
Team Leader Units include:
Keep growing Feel the quality Managing Yourself Projects Forward Get Organised On the Front Line You and Your organisation Work it Out – Make it Work Lead on Change Team Flying Resource it Motivate The Bottom Line Get Results Work Safe Develop Recruit and Retain Connecting Influencing Briefing Teams Manage Call Centres Negotiate Handle the Hard Cases To download a copy of the Team Leader Programme please click the icon below.  Team Leader Programme
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