Performance management is about “people”, that is, it’s about helping people to do a good job. Managing performance isn’t a skill that necessarily comes naturally to managers; indeed, it is a skill which needs to be learnt. As with all aspects of management, planning is everything, and performance management is no exception. Managing performance is the process of planning and setting standards and the integration of employee development and results-based assessment. As a manager you will need to know how to develop your staff in alignment with organisational goals and when, how and what action to take when performance doesn’t reach the required standards.
This Workshop is designed to enable the delegate to understand the stages in the cycle of development and how these work together to aid the identification of performance gaps. To implement a plan of action for support, learning, review and evaluation. Execute both an informal and formal review and understand the monitoring process, in line with current
legislative directives.
Typical elements for the Workshop include defining the scope of performance management, setting standards of performance and behaviour, the role of a leader, motivational factors for individuals and teams, strategies for managing performance and the benefits and practical applications of a coaching approach.
target audience
This workshop is designed for those with a line management role or those tasked with implementing a performance management system.
overview
This workshop provides a comprehensive insight into how performance management encompasses a range of independent, yet interlinked, activities and management techniques with which to handle performance issues and help staff reach their full potential. This includes understanding leadership and motivational factors which impact on handling performance.
The workshop will also look at the role of coaching and how this can be used to maximum benefit allowing delegates to take part in giving and receiving constructive feedback, as well as utilising these techniques to make skilled interventions, ensuring all activities are organisationally aligned. Delegates will have the opportunity to practice and develop a performance plan as well as handling real-life performance situations in a safe environment.
objectives
• To improve performance
• To understand why tackling and managing performance is important
• To set achievable targets with employees
• To identify performance issues and the consequences of failing to effectively deal with these
• To achieve results through utilising different management styles with different types of people
• To enable managers to tackle poor performance with confidence
• To gain an appreciation of the legal framework surrounding performance management
This course is delivered as an "in-house course" over 2 days. For more information please contact the 20|20 Business Management Business Support Team on 01382 735863.
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