Absences cost businesses and organisations millions of pounds each year. The average UK employee takes 8.4 days of sick leave per year, or 3.7% of working time, and this accounts for around £650 lost revenue per employee (CIPD, July 2007); and whether a large or small organisation this is not an amount to be ignored.
This Workshop has been specifically designed to provide managers with the time to stand back from the work environment and take a critical view of their current skills in handling absence. Delegates will explore the crucial differences between types and frequencies of absences and examine and implement the most effective means of monitoring and measuring from a range of options. By the end of this workshop delegates will be able to confidently deal with staff absences in a way which encourages a participative management approach.
target audience
This workshop is designed for new line managers or managers who have not previously dealt with absence management. It is also essential for those involved in any managerial capacity from supervisors to senior managers, who are ultimately responsible for the implementation of policies and procedures.
overview
This course provides delegates with skills and techniques to monitor, manage and plan an effective strategy for managing their staff absences. In addition, delegates gain a detailed understanding of how to handle difficult people and situations with confidence including conducting a “Return to Work” interview. Delegates will have the opportunity to learn through participation in exercises and rehearsals in order to improve their interviewing style.
objectives
• To understand, define and differentiate between various types of absences
• To implement an effective system for measuring and monitoring absence
• To manage difficult situations with confidence
• To develop absence management strategies
• To understand the importance of a preventative approach
• To confidently conduct “Return to Work” interviews
This course is delivered as an "in-house course" over 2 days. For more information please contact the 20|20 Business Management Business Support Team on 01382 735863.
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