Standing up in front of a group of delegates as the “expert” can be a daunting prospect, particularly if you are new to a training or facilitation role. This Workshop therefore is designed to provide the delegates with a range of tools, techniques and skills with which to make the training room an inspiring and fun place to be. An essential component of training is meeting delegate’s expectations and this course will ensure that you handle these expectations through being prepared, having the skills to set and achieve objectives, the confidence to handle difficult delegates and situations and the knowledge and professionalism to take the training forward in a safe and engaging environment.

Typical elements for the Workshop include refining your interpersonal and communication skills, identifying your own and your delegates learning styles, using games in training, writing your own training material, dealing with fear and stress, handling difficult people and situations, dealing with sudden changes within the training environment and designing a
training.

target audience
This workshop is designed for course designers, facilitators, trainers, managers and Human Resource personnel, who want to communicate, design, present and facilitate more effectively.

overview
This course provides delegates with skills and techniques to plan, prepare and deliver a fun, engaging and inspiring training. In addition, delegates gain a detailed understanding of how to handle difficult people and situations with confidence. Delegates will have the opportunity to learn through participation in exercises and rehearsals in order to improve their delivery style.

objectives
• To understand and manage the needs and expectations of your delegates
• To manage your training environment
• To maximise the use of personal stories and anecdotes to epitomise your training
• To develop a fun, engaging and inspiring training
• To manage difficult situations and people
• To effectively deal with stress
• To utilise a range of time management techniques to ensure that training runs to schedule
• To be able to effectively facilitate rather than teach

Dates and venue locations
27-28th Apr, Edinburgh
29-30th June, Glasgow
18-19th Aug, Aberdeen

Price per place
£595 excluding VAT

To book onto our open/public schedule please select your preferred date and click here to download our booking form. To schedule as in in-house programme please contact the 20|20 Business Management Support Team on 01382 735863.